Effective Date: [6th of September, 2024]

Welcome to Master Squad Ltd (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website [mastersquad.org] and our educational services. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.

1. Acceptance of Terms

By using our website or enrolling in our courses, you agree to comply with these Terms and any additional terms that may apply to specific services or courses. We reserve the right to modify these Terms at any time, with changes becoming effective upon posting on our website. Continued use of our services following any changes constitutes your acceptance of the new Terms.

2. Course Enrollment and Access

2.1 Enrollment
To enroll in a course, you must complete the online registration form, providing accurate personal information and selecting your desired course. Enrollment is subject to availability and meeting any prerequisites outlined for the course.

2.2 Access
Upon successful enrollment and payment, you will be granted access to course materials on a non-transferable, non-exclusive basis. Access is provided solely for personal, educational use and may not be shared or resold.

2.3 Eligibility
You must meet the course prerequisites and be committed to fulfilling the course requirements. We reserve the right to refuse enrollment at our discretion.

3. Payment and Pricing

3.1 Fees
All course fees must be paid in full at the time of enrollment unless otherwise specified. Fees are non-refundable, except as outlined in our Return and Refund Policy.

3.2 Pricing
We strive to ensure that pricing is accurate and up-to-date. However, we reserve the right to correct any pricing errors and adjust fees as necessary. You will be notified of any changes before payment is processed.

4. Intellectual Property

4.1 Ownership
All content provided in our courses, including text, graphics, videos, and materials, is the intellectual property of Master Squad Ltd or our content providers. Unauthorized use, reproduction, or distribution of this content is prohibited.

4.2 License
You are granted a limited, non-transferable license to access and use the course materials for personal, educational purposes only. You may not share, distribute, or resell any course content without prior written permission.

5. User Conduct

5.1 Code of Conduct
You agree to use our services in a respectful and lawful manner. Disruptive, abusive, or harmful behavior towards other users, instructors, or staff is prohibited.

5.2 Academic Integrity
You are expected to complete all assignments and assessments honestly. Cheating, plagiarism, or any form of academic dishonesty is strictly prohibited and may result in termination of your enrollment.

6. Course Completion and Certification

6.1 Requirements
To successfully complete a course, you must meet all requirements, including assignments, assessments, and participation, as outlined in the course syllabus.

6.2 Certification
Upon successful completion of the course, you will receive a certificate issued by the respective awarding body. This certificate serves as proof of your achievement and is recognized globally.

7. Return and Refund Policy

7.1 Learner Cancellations
To request a refund for a canceled enrollment, you must do so within 14 days of the purchase date. Contact our support team at info@mastersquad.org with your purchase details to initiate a refund request.

7.2 Provider Cancellations
If we cancel a course, you will receive a full refund of the fees paid. You will be notified promptly, and the refund will be processed within 7-10 business days.

7.3 Non-Refundable Situations
Refunds are not available once a course has been accessed beyond introductory modules, for downloadable materials, or for courses purchased during promotional offers unless otherwise specified.

7.4 Exceptional Circumstances
Refunds may be considered for medical or personal emergencies or significant technical issues that cannot be resolved. Documentation may be required.

8. Limitation of Liability

8.1 No Warranties
We make no warranties or representations about the accuracy or completeness of the course content or the outcomes you may achieve. Use of our services is at your own risk.

8.2 Limitation of Liability
To the extent permitted by law, Master Squad Ltd shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services.

9. Privacy Policy

Your use of our services is governed by our Privacy Policy, which details how we collect, use, and protect your personal information. Please review the Privacy Policy to understand our practices.

10. Contact Information

For any questions or concerns about these Terms, our courses, or our services, please contact us at:

Master Squad Ltd
Unit 20, Stockfield Mill
Chadderton, Oldham
OL9 9EW
Email: info@mastersquad.org
Phone: +44 161 512 1973

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

By using our website or services, you acknowledge that you have read and understood these Terms and agree to be bound by them.